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Virtual Services
Clarins is dedicated to bringing you personalized beauty and zero stress with a range
of virtual services for your total well-being.
1-1 Virtual Consultation
Book your complimentary video or voice consultation with your live Clarins Beauty Expert.
Get personalised recommendations and learn tips and tricks to improve the efficacy of your Clarins beauty routine
Live Chat
Talk to a member of our Clarins Customer Care team for help with your order, or connect with one of Beauty Experts to discover which Clarins products are best for your routine. 9 AM-5 PM, M-F excluding public holidays.
CHAT WITH US
Virtual Try-On
See yourself in Clarins colours! From complexion perfectors to eye and lip enhancers—find your perfect makeup match in seconds with virtual try-ons.
DISCOVER
eGift Card
Give friends and loved ones the can’t-miss gifts for every occasion. It’s just a few clicks away.
DISCOVER OUR GIFT CARD
Loyalty Program
As a member of Club Clarins, registered Clarins customers will earn 1 point for every 1 dollar spent— once you earn 250 points, you'll receive an online exclusive $25 voucher!
DISCOVER LOYALTY
Help & Contact
Have a question about your order, products, account, or something else? Our Help Page is at your service with answers to frequently asked questions, and contact options to get in touch with Customer Care.
DISCOVER OUR FAQ
