Book
your free skincare, make-up
& gifting consultations
Speak with one of our Beauty Coaches for 1:1 personalised virtual skincare, make-up and gifting consultations to answer all of your beauty questions. There is no limit to how many virtual consultations you can book!
Our virtual Beauty Coaches are available to talk all things beauty, skincare, and makeup via live chat, an audio-only call or the full video experience - the choice is yours!
Feel free to start now by clicking on the Expert Advice tab to the bottom right, on any page across the website. Or if you would like to learn more about our services, you can jump to the online consultation section on this page.
Our virtual consultations are available from 11am – 7pm weekdays.
Our virtual consultation services
Select and book a free 30 min online consultation to receive product advice as well as recommendations on how to put together a personalised routine.
Let our Beauty Coach Experts reveal the secret to ageless radiance. In this luxury Precious skincare consultation, you’ll learn how the Cryo-power of the rare moonlight flower provides unrivalled anti-ageing and youth-renewing benefits.
Just for you... Our Beauty Coaches offer personalised advice to combat issues surrounding dark spots and hyperpigmentation, skin that is oily, combination, breakout-prone, to sensitive and dry skin. Regardless of your unique skin type, our carefully curated selection of skincare and beauty products will leave your skin looking and feeling its absolute best.
In this online skincare consultation you’ll discover the perfect Clarins routine to nurture and enhance your skin. Our expert Beauty Coaches will share with you how to combine our powerful plant extracts, and application techniques to target your skin concerns - at any age.
Discover the gift of Clarins with expert guidance. Our Beauty Coaches can guide you on products, gift sets and gift cards to help you make the perfect choice. There is something for everyone.
In this online make-up consultation, you’ll explore the Clarins face, eye, and lip range with our expert Beauty Coaches. Create a flawless complexion, plus a natural, daytime or evening look with our expert advice and application hints and tips. Bring out your natural beauty with Clarins Make-Up.
What happens at an online skin consultation?
After booking your appointment, you’ll have a one-to-one with one of our Beauty Coaches who specialise in all things beauty and skincare. Together in 30 mins, we’ll figure out your skin type, identify any skin conditions you might have, and learn what you need to do to achieve your desired results.
If it’s makeup, the same applies except we’ll walkthrough products that are a perfect fit for your skin, routine, and desired look and also how to apply them to get the best results.
Whether you want to achieve a clearer complexion or more guidance for makeup, our Beauty Coaches will help you feel confident and knowledgeable when using our products.
How your online skin consultation works
Meet our Beauty Consultant
Our Clarins Beauty Coaches both in-store and online are excited to learn about your skincare needs and help you create a customised skincare routine.
Stella
I am a passionate skincare lover! Having worked with Clarins for over 6 years now I love to share all my knowledge and tricks of the trade. Whether you are wanting to create a quick daily routine or advice on new trends in make-up, I’m here to help! My favourite product is our Double Serum – I can’t recommend it to my clients enough! Our Double Serum acts on the appearance of major signs of skin-aging, and I love that it leaves the skin more radiant, firmer and that fine lines are smoothed.
We have a list of application methods and tutorials to watch at your own pace and a Beauty Consultation tool to help you find a personalised skincare ritual crafted especially for your skincare needs and skin type.
Frequently asked questions
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