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Services & Spa From the field to you
Learn more + - Living beautifully means also caring about the environment and social issues. That’s why we created the Clarins T.R.U.S.T. platform (traceability- responsability - uniqueness - security -transparency) which allows you to trace your Clarins products from the field to you.
You can discover how the ingredients were grown, in what conditions (organic, Fair Trade, Domaine Clarins) - also, how your product was conceived, from the preparation of the formula to the shipping of the product.
This traceability initiative fits perfectly into the Clarins values of transparency that have been at the core of the brand’s success. By using your smartphone camera, you can scan the QR code on the packaging which will direct you straight to the product page on our website. From there, you can click on the Clarins T.R.U.S.T. link and trace the journey of the product- where it comes from, its sourcing and see how Clarins lives up to its values of transparency. To emphasise our commitment, all the data is secured on a blockchain. Live beautifully, live sustainably!36 ProductsAny questions?
Our experts are here for you
What you’ll find on T.R.U.S.T.
Does Clarins T.R.U.S.T. platform apply to both skincare and makeup products?
For now, Clarins T.R.U.S.T. platform only applies to skincare products. The roll out of Clarins T.R.U.S.T. will be progressive, but as a priority, Clarins has made the decision to incorporate ingredients in skincare formulas over the short term.
Will all of Clarins’ skincare products be included?
Clarins T.R.U.S.T. platform is based on blockchain technology, which only applies to products manufactured by Clarins. Our goal is to incorporate all of our skincare products into Clarins T.R.U.S.T. by 2025, with the exception of subcontracted products manufactured by independent companies. We work with subcontractors when product development requires a savoir-faire or specific processes that cannot be carried out at our site in Pontoise. All of our subcontracted products respect the same strict quality criteria as products developed internally.Ingredients and formulas
Will all ingredients in product formulas be traceable on Clarins T.R.U.S.T.?
For now, Clarins T.R.U.S.T. platform only applies to plant-based ingredients - the basis of our responsible sourcing. Information about other ingredients in the formula - such as preservatives, texture agents or sunscreens - are detailed for each product on the Clarins website.
Why doesn’t Clarins source plants only in France?
At Clarins, we prioritise sourcing in France whenever we can. Sometimes, however, only plants from further afield have the specific properties our phyto-chemists are looking for. Sourcing certain ingredients from countries with a low Human Development Index allows us to support a dozen fair trade programs worldwide, in Madagascar and Burkina Faso to name just two. This helps us to encourage local populations to develop their savoir-faire and local economy while respecting local resources. Discover more about our sustainable sourcing in our Responsible Sourcing Policy.Partners and organic farming
What does “CCF” (Certified Clarins Farm) stand for?
Partners marked ‘CCF’ meet the highest level of requirements for sourcing our plants, as defined in Clarins’ Charter for Responsible Sourcing available on Clarins.com. The criteria are: certified organic agriculture + traceability right down to the harvest area + a long-term contract between Clarins and the supplier.
Why doesn’t Clarins use only organic ingredients?
The Clarins Charter for Responsible Sourcing is based on criteria used for regenerative farming practices, which are even more demanding those used to guarantee organic ingredients. To be classified as compliant with regenerative farming, the processes and ingredients have to protect the environment while respecting local populations, a commitment in line with the Clarins philosophy.
With that said, Clarins prioritises plant extracts harvested using certified organic agriculture. Currently, 59% of our Herbarium is made up of organic plants. We aim to reach 80% by 2025.
For ingredients that are neither organically grown nor certified organic, we work as much as possible to convert them to organic with our suppliers. In 2021 alone, we have supported and confirmed 13 conversions to organic.Manufacturing and product safety
What does the manufacturing date in Clarins T.R.U.S.T. mean?
The manufacturing date refers to the date when the bulk product was packaged. In other words, it is the date your product was filled.
How long is my product safe to use?
At Clarins, the preservation period of all of our cosmetics is set at 36 months when stored in appropriate conditions, unless otherwise noted on the packaging. Check the period after opening [PAO] label (often in the shape of a pot with a number alongside it) on the back of all of our packaging to see how many months your product can be used for after opening at minimum.
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